Frequently Asked Questions
At Dams Ford Lincoln, we’re committed to delivering a professional, transparent, and supportive dealership experience. Whether you’re shopping for a Ford truck, exploring the refinement of a Lincoln SUV, arranging financing, or booking service, our team is here to guide you every step of the way.
Below are answers to frequently asked questions, including dealership-specific details and general Go Auto services, so you can get the information you need with confidence.
About Dams Ford Lincoln
Where is Dams Ford Lincoln located?
Dams Ford Lincoln is located in Surrey, British Columbia, proudly serving drivers throughout Surrey and the surrounding Lower Mainland.
What are your hours of operation?
Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly at (604) 532-9921 for the most up-to-date hours.
Do I need an appointment to visit?
Walk-ins are welcome in our showroom. However, we recommend booking ahead for sales consultations or service appointments to ensure personalized attention.
What types of vehicles do you sell?
We offer a full lineup of new Ford and Lincoln vehicles, including Ford trucks and SUVs such as the F-150, Super Duty, Escape, Explorer, and Bronco, as well as Lincoln luxury models like the Corsair, Nautilus, Aviator, and Navigator. We also carry a selection of quality pre-owned vehicles.
Do you sell commercial or fleet vehicles?
Yes. We assist customers with Commercial and Fleet vehicle needs, including heavy-duty trucks suited for work and towing.
Buying and Leasing a Vehicle
Are vehicles inspected before sale?
Yes. All pre-owned vehicles are thoroughly inspected to help ensure quality and reliability.
How do I book a test drive?
You can book a test drive online by selecting your preferred vehicle and clicking “Book a Test Drive,” or by contacting our sales team directly.
Do you offer Lincoln lease options?
Yes. Leasing is a popular option for many Lincoln drivers. Our team can review current lease programs and help you determine whether leasing or financing is the right fit.
Can I reserve a vehicle?
Yes. If you find a vehicle you’re interested in, contact our team to discuss reserving it while you finalize your purchase details.
Can I transfer a vehicle from another Go Auto dealership?
In many cases, yes. Through the Go Auto network, vehicles may be transferred between participating dealerships if available.
Financing and Trade-Ins
Does Dams Ford Lincoln offer vehicle financing?
Yes, financing is available for vehicles at Dams Ford Lincoln. Visit our Finance page to determine how you can get approved.
To learn more about financing a vehicle take a read through Financing a Car 101: Interest Rates, Down Payments & Monthly Costs | Go Auto
Can I get pre-approved for auto financing online?
Absolutely. Our online finance calculator helps you get pre-approved from home and helps speed up the in-store process.
Can I choose my payment frequency with vehicle financing?
Yes, you will be able to choose weekly, bi-weekly, or monthly payments depending on your preference. Learn more about financing a vehicle on our website. How Car Financing Works | Dams Ford
Service & Maintenance
How do I book a service appointment?
Service can be booked online or by phone. We recommend booking in advance to secure your preferred date and time. Our online service booking tool makes it easy to choose your location, service, and appointment time.
Do you service vehicles not purchased here?
Yes. Our technicians service Ford vehicles regardless of where they were originally purchased.
Do you service diesel engines?
Yes. We service Ford diesel engines and heavy-duty trucks.
Do you offer winter vehicle services?
Yes. We provide seasonal maintenance services to help prepare your vehicle for northern driving conditions, including battery checks, tire services, and cold-weather inspections.
Do you offer block heater installation?
Yes. Block heater installation and inspection services are available to help support reliable cold-weather starts.
How often does Ford recommend oil changes?
Oil changes are recommended every 8,000 to 16,000 km for your Ford vehicle.
About Go Auto
What is Go Auto?
Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.
Can I shop inventory across all Go Auto dealerships?
Yes. You can Browse Inventory from across the network and request vehicle transfers between locations when available.
Is there a Go Auto app I can use?
Yes! Download the Go Auto App to start earning Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!
Through the Go Auto App you can earn exclusive rewards like:
10% savings on parts and service invoices every time your vehicle is serviced.
Get 5% of what you pay back in Rewards.
Get $500 on your Go Card when you refer family and friends to buy a new vehicle.
Is Go Auto a Canadian company?
Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!
What are the benefits of using Go Auto?
Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.
Customer Support & Contact
Who do I contact for help?
Our team at Dams Ford Lincoln is available to assist with sales, leasing, financing, service, and parts inquiries. You can contact us by phone or live chat through our website.
Text or call: (604) 532-9921
Is there live support if I have questions online?
Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.
Still Have Questions?
Our team at Dams Ford Lincoln is here to help, whether you’re exploring a Ford truck, considering a Lincoln SUV, or booking service.
Contact us today to speak with a member of our team or schedule your appointment online.